All deliverables were on time, within budget and of exceptional quality. The PM and technical support staff were professional and added great value to the overall project outcome. Contractor exemplified quality customer care throughout the performance of the task order.
The Contractor incorporated innovative strategies for collecting, documenting and analyzing data associated with these programs. Through the use of these innovative strategies, the customer’s compliance program has been recognized as a leader in these initiatives within the ARIMD and the 81st RSC footprint. Alpha exceeded the PWS by not only producing required deliverables and reports, but by also providing context and pointing out potential issues (and suggested solutions). They were cooperative and transparent, but never interfered in the Government’s decision-making process.
